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We identify the moments where your service feels unclear, frustrating, or impersonal for the people who use it.
Services
Services
User Insights
User Insights
We conduct in-depth user interviews to find out what they really think. Perfect for getting the honest truth from people using your service who wouldn't say it to your face.
Service Reality Check
Service Reality Check
We go "into the trenches" to experience your service first-hand. Using on-site shadowing and observation, we see where your service feels confusing, gets stuck, or plain cold for the people using it.
Service Design
Service Design
We don't just find problems in your services — we help you fix them. We facilitate team sessions to co-create, prototype, and test new solutions before full launch, ensuring real impact.
The Extended Team
The Extended Team
The closest and most consistent collaborator at Project-ABC is Arturs Paulauskis — a sharp technical mind and thoughtful systems thinker. He brings deep technical expertise and an engineering mindset, with strong capabilities in IT systems, smart technologies, electronics, and data management (he’s also an Excel wizard). Arturs ensures that every innovative solution is supported by efficient, scalable infrastructure.
Outside of client work, he’s often found prototyping smart devices, developing AI systems, or exploring the future of electric mobility. While his involvement adapts to each project’s needs, he remains Linda’s closest technical partner — quietly ensuring everything runs smoothly behind the scenes.
When a project calls for additional expertise, we bring in the right people. We regularly collaborate with a trusted network of experts and freelancers, assembling teams with the specific skills needed to meet each challenge effectively.
Contact
Contact
Ready to explore how essential leadership, service design, and technical excellence can transform your organization?
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